Back to last page Parliament Building Supplies Challenge: Forge stronger relations with existing customers (contractors), being wooed by "big box" retailers and cut rates. Solution: We proved that you get much more by staying with Parliament -- a company that understands your needs, takes care of things personally, and will go the extra distance for you. We created a regular newsletter which offered tips and advice for the contractor market, including tips on building your business, building techniques, case histories of customer service and profiles of staff. We also established a popular website which included these tips, an easily updateable online price guide, and some fun and games for contractors. Back to last page